Resources · 50

Small samples: communicate measurement uncertainty

Show counts, period and limitations before interpreting a rate or recommending action.

· 3 min

Method diagram: Unit → Collection → Assumptions → Rate + interval → Decision Method diagram · steps explained in the text

What this guide helps achieve

  • Publish counts
  • Separate variation from collection faults
  • Name statistical assumptions
  • Avoid misleading precision

Quick check

  • What is the denominator?
  • Is one person counted repeatedly?
  • Are periods comparable?
  • Who is missing from the sample?
  • Which difference would change the decision?

Step-by-step method

  1. 01

    Define the unit

    State whether a rate concerns visits, people, orders or responses. Show successes and eligible units. A scope change can alter the rate without a behavioural change.

    Deliverable: definition and counts.

  2. 02

    Check collection and selection

    Reconcile results with source events. Identify consent effects, absent devices, voluntary responses, deduplication and partial periods. A statistical interval cannot repair a broken counter or excluded participants.

    Deliverable: coverage limitations.

  3. 03

    Choose an appropriate method

    For a binomial proportion, NIST describes Wilson and exact intervals among other methods. Check independence and sampling assumptions first. An interval calculated from repeated visits can imply unjustified precision.

    Deliverable: method, level and assumptions.

  4. 04

    Present estimate and range together

    Show counts, period and method beside the estimate. In frequentist interpretation, confidence describes the repeated procedure, not the probability that a fixed parameter lies in this particular interval.

    Deliverable: contextualised result.

  5. 05

    Avoid comparison shortcuts

    Do not infer a difference from interval overlap alone. Comparison requires an appropriate method, a plan and a predefined useful difference; repeated monitoring of results needs accounting for.

    Deliverable: comparison protocol.

  6. 06

    Decide with limitations

    Distinguish a cheap reversible action from a lasting commitment. Report inconclusive results and name useful additional evidence. Do not select a favourable conclusion merely because the test must end.

    Deliverable: decision and missing information.

Reusable worksheet

Complete with your authorised observations. These fields are a working template, not observed results.

FieldInformation to record
MeasureSuccesses / eligible units; definition
ContextPeriod, population, exclusions and repetitions
MethodEstimator, interval, level and assumptions
ConclusionObserved, inconclusive, action and needed evidence

Worked example

Illustrative situation

Calculated fictional example: 10 successes out of 100 units gives 10 %. A 95 % Wilson interval with z = 1.96 is about 5.5 % to 17.4 %, under binomial assumptions.

Decision and expected evidence

The commentary reports 10/100, period and assumptions. It promises neither the same future rate nor an improvement caused by a campaign.

Distinguish the mechanisms

MechanismPurposeCheck or limitation
Observed rateDescribes the sampleDoes not establish precision alone
IntervalQuantifies uncertainty under assumptionsDoes not fix selection bias
Comparative testExamines a difference under a planDoes not alone establish business value

Management indicators

IndicatorWhat it measuresFirst action
Eligible countUnits actually observedShow alongside the rate
Interval widthMethod-dependent uncertaintyAvoid overprecise conclusions
CoverageIncluded and absent populationsInspect blind spots

Common pitfalls

  • Showing many decimals for a few responses
  • Treating repeated visits as independent people
  • Equating nonsignificance with no effect
  • Hiding inconclusive results

Frequently asked questions

Does a zero rate prove zero risk?

No. No event in a limited sample does not establish impossibility in the population.

Does an interval correct bias?

No. It describes uncertainty under assumptions; coverage and collection quality still need review.

Can rates be compared visually?

Use counts and an appropriate comparison method. Interval overlap alone is not a test.

Official references

References consulted on 2 October 2026. The method and worksheet propose checks to adapt to your context; they do not constitute certification.